Turfday

E-Mail	support@turfday.com
Toll-Free Phone	1-866-Turf-444 (1-866-8873-444)
Faxes	1-707-356-5354
Mailing Address	PO Box 727 Del Mar, CA 92014

All messages will be returned the same business day whenever possible. Please be sure to leave either your e-mail address or your telephone number and the best time to call. Turfday is a customer-service company ... we listen to all suggestions and complaints. Valuator is backed by a 100% "no-questions-asked" money-back guarantee. If you are not completedly satisfied, we will gladly refund the balance of your subscription. We protect all information and we do not provide or sell customer information to other organizations. See our Privacy Policy. For Valuator™ subscription information, click here. For the Valuator™ subscriber agreement, see below.

We collect information from our subscribers during the registration process and, occasionally, at other times. This information, which ranges from limited personal data such as age and address to facts about subscribers' computers, professions and leisure habits, is then securely stored on separate servers.

To enable us to process, validate and verify subscriptions.
To provide advertisers with aggregate - never individual - information about our subscriber base and usage patterns.
To give Turfday's marketing and development staff information that's useful for developing new features and services that meet subscriber needs.

We do not release subscriber names to any outside organization, which means we do not sell our subscriber list. We may, however, send subscribers e-mail notifications of new site features and topic-based news alerts. Only those subscribers who sign up for these announcements will receive them. Subscribers may edit registration information or cancel a subscription at any time. We reserve the right to contact any subscriber at any time regarding subscription renewals or other subscription-related problems or questions as well as changes to our Subscriber Agreement.

We also employ cookie technology to help subscribers move faster through our site. When a subscriber signs on to Turfday, we pass several cookies to that user's computer. A cookie is a string of information that's sent by a website and stored on your hard drive or temporarily in your computer's memory. This avoids the potentially time-consuming task of checking our registration database each time a page is requested. The cookie is deleted when a user chooses the logout feature to terminate their session. We also employ cookie technology to store subscribers' sser names and passwords. Read our Cookie Disclosure Statement and view a cookie-by-cookie breakdown. We employ the use of cookie technology throughout our site, to allow you to move more quickly and securely through our pages. Along with a registration process that uses data encryption, we offer consistently secure, efficient online sessions that allow you to validate your subscription, access your account and retain some personal settings so you can read what you want, the way that you want it. And this is all made possible by cookie technology. Below you'll find information describing our specific use of cookies, which are an inherent part of our production process and have enabled us to better serve you.

What's a cookie?: A cookie is a small file that's sent to your computer by a site's server. A cookie can be a record of your visit to a site, including information such as your sser name, time of last visit, pages viewed, etc. Contrary to what you might read elsewhere, cookies can not get information from your hard drive against your will, destroy files, send you viruses, etc. An important point: cookies can only contain as much information as you disclose to the site that sent it to you! In our case, that means any information included in your subscription form or that you input during the customization of Turfday. We can also track aggregate -- not individual -- page views, which helps us develop new features and services that our users are interested in.

Why do you use cookies? We use cookies for basic reasons: To allow you to move more quickly and securely through our site. We accomplish this in many ways, using several different cookies. When you first enter Turfday, for example, we use a test cookie to confirm your browser's ability to retain cookies, check our database to verify your subscription and log the Internet Protocol (IP) that your session originates from. A cookie is then temporarily "set" within your browser to allow you to proceed -- without having to ask you for your user name and password with each subsequent page you request. Without cookie technology, we wouldn't be able to offer you convenient features such as the ability to store your user name and password and save Turfday settings for your customized editions.

What are the benefits from Cookies? Here's a quick rundown of what we see as the biggest advantages of cookies:

Do you track my usage patterns using cookies? Absolutely not. We do track the usage of various features within Turfday on an aggregate basis and report this to advertisers. However, we do not track your usage or other personal information in any individually identified way.

Will the cookies you send me go away?
Cookies expire the earlier of 24 hours after the user activates their session, or when a user chooses the logout feature to terminate their session. Remember, cookies are small files (just a few hundred bytes) and won't pose any significant disk space concerns. You are, of course, free to clear any and all cookies from your hard drive any time you wish. Just search your system for any files named cookie.txt or similar and delete them at your discretion.

So should I surf your site with my browser's cookie-alert feature activated?
We'd recommend that you turn that feature off, perhaps after using the site for a day with it on so you can see our cookies firsthand if you wish. Our use of cookies ultimately helps you have a better experience here. And because we rely on cookies throughout our site, you might find it cumbersome to be alerted to each cookie you'll encounter.

Thursday, Aug 28		3:40 AM PST